(Version 2.0 Date: March 30, 2009)
Introduction
Innovative Matrix Softech Pvt. Ltd. respects each individual's right to personal privacy. We will collect and use information through our Web site and products only in the ways disclosed in this statement. This statement applies solely to information collected at Innovative Matrix Softech Pvt. Ltd.'s Web site, www.isohelpline.com and www.innovativematrix.in.
Part I. Information Collection
Innovative Matrix Softech Pvt. Ltd. collects information through our Web site at several points. We collect the following information about casual visitors: the IP address of the visiting machine for "geographic" statistical purposes only.
We may also collect names and email addresses that our users divulge about other people, such as referrals or business leads. Innovative Matrix Softech Pvt. Ltd. does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.
We collect the following general data that is not personally identifiable information: pages visited, date and time.
We collect registration data by means of voluntary submission for the sole purpose of providing our users, both Customers and Vendors, with our services, and for that purpose only.
We collect this information through registration forms, click stream tracking, automatic logging files, and other similar methods. Personal information is collected through Registration Forms. Pages visited, dates and times are collected via click stream tracking
and logging files. The personal information is collected voluntarily. To receive our products and services, personal information is mandatory because it is used to accurately build a customer profile and for communication with the customer. Other information we
request is optional.
We employ cookies. A cookie is a small text file that our Web server places on a user's computer hard drive to be a unique identifier. Cookies enable Innovative Matrix Softech Pvt. Ltd. to automatically login a user back to our services provided he/she choose to enable such option. Our cookies do not have an expiration date. Our cookies collect personally identifiable information,
specifically the username and password for automatic logon.
Part II. Information Usage
The information collected by Innovative Matrix Softech Pvt. Ltd. will be used solely by Innovative Matrix Softech Pvt. Ltd. and in conjunction with the specified terms in this document. Users who provide information may receive email announcements regarding Innovative Matrix Softech Pvt. Ltd.' services from time to time.
Registered customers may receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our customers we present the option to not receive these types of communications.
The information we collect will be used to create customer profiles based on browsing or purchasing history. We may supplement information collected at our Web site with data from other sources such as credit history to authorize purchases.
Innovative Matrix Softech Pvt. Ltd. will not share data with any third party entity or individual, except usage information to our vendors as specified in each software license agreement.
We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
Our Web site offers forums and message boards. Please be advised that information posted in these venues becomes public knowledge.
If our policy on information collection or uses changes, will advise you by posting a dated copy here or if you are a registered user then you will be advised via email.
Part III. Problem Resolution
If problems arise, customers and sellers may contact Innovative Matrix Softech Pvt. Ltd. by phone, email or
mail, see here for more information. We are committed to resolving disputes within 2 business days.
Part V. Data Storage and Security
Innovative Matrix Softech Pvt. Ltd. protects user information both in our servers and on the users computer with the following security measures: registry data encryption, data file encryption, firewalls and other proprietary technologies and procedures used to protect consumer privacy.
Part VI. Third Party Vendors Policy
We use third Party services for online payment processing for which their respective privacy policies shall be applicable. These companies may use personal information including your name, address, email address, telephone number, credit card details etc. to provide you required services.
Plimus
is used for downloadable product sale for which Plimus Privacy Policy will be applicable.
PayPal
is used for online products sale and subscriptions for which PayPal Privacy Policy will be applicable.
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to
know your choices about not having this information used by these companies, like below.
Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the
Google ad and content network privacy policy.
Privacy policy of third party will also be applicable in all other cases which are not explicitly described here.
If you have any further questions about privacy or security, please contact us by sending an email to:
mail @ isohelpline.com
Changes:Part VI added in version 2.0